川大《旅游管理英语》17秋在线作业12
《旅游管理英语》17秋在线作业1一、单选题：
1.“Reasonable case” of hotels may include the following measures except ____. (满分:2.5)
A.punishing thieves B.lighting
C.closed circuit TV D.new locks
2.“It could remain competitive even though there were many other fast food restaurants vying for its customers?” The word vying in the sentence is closest in meaning to ____. (满分:2.5)
A.competing
B.matching
C.viewing
D.fighting
3.Conceptual and decision skills include the manager’s following skills except ____. (满分:2.5)
A.to recognize issues
B.to examine factors
C.to resolve problems
D.to benefit the company
4.What does the word “delegate” mean in “They delegate the responsibility to others”? (满分:2.5)
A.To authorize and send as one’s representative.
B.To commit or entrust to another.
C.To appoint as a debtor to one’s creditor.
D.To serve as a deputy or agent
5.DSS (Decision Support Systems) differ from MIS (Management Information Systems) in the following aspects except ____. (满分:2.5)
A.solving semi-structured problems
B.needing less time and money to develop
C.Being interactive between users and the database
D.having analytical and modeling tools
6.The most important duties of managers include the following except ____. (满分:2.5)
A.the formulation of strategies
B.the tactics for dealing with internal and external issues
C.the building of the team necessary for implementing the strategies
D.the implementation of strategies
7.“Political risk ranges from unexpected changes in tax rules to outright expropriation of assets held by foreigners.” The word expropriation in this sentence is closest in meaning to ____. (满分:2.5)
A.deprivation
B.transference
C.appropriation
D.suitability
8.The following have been highly globalized except ____. (满分:2.5)
A.consumption
B.production
C.investment
D.finance
9.Economics is the study of ____. (满分:2.5)
A.people’s wealth or money
B.the scare resources
C.people’s choices of how to apply scarce resources
D.people’s needs and wants
10.The company must motivate workers to do the following except ____. (满分:2.5)
A.showing good corporate membership
B.coming to work regularly
C.putting up a good performance
D.joining and remaining in the company
11.Travel to a foreign country tends to increase as its exchange rate ____. (满分:2.5)
A.falls
B.rises
C.fluctuates
D.levels
12.The contemporary approaches to management study include the following except ____. (满分:2.5)
A.quality management
B.systems theory
C.organizational behavior
D.contingency perspective
13.Forecasting future trends needs ____. (满分:2.5)
A.both subjective judgment and objective facts
B.quantitative techniques
C.mathematical models
D.intuitive judgment of experts
14.For downward communication, managers should provide ____ information to their subordinates. (满分:2.5)
A.all
B.relevant
C.adequate
D.certain
15.A well-designed job, according to Hackman and Oldham, should have the following dimensions except ____. (满分:2.5)
A.skill variety
B.good salary
C.autonomy
D.task identity
16.Managers should consider the following consequences in choosing among alternatives except ____. (满分:2.5)
A.track record of the company
B.effect on performance
C.precedent setting
D.financial consequences
17.Strategic management involves managers in the following except ____. (满分:2.5)
A.external environment analysis
B.formulation of strategies
C.tactical and operational issues
D.integration of panning and management
18.Which of the following is not correct? (满分:2.5)
A.PMS stands for property management system.
B.POS stands for point of sale
C.CRS stands for central reservation system.
D.ADR stands for average daily review.
19.Planning includes the following components except ____. (满分:2.5)
A.analyzing the situation
B.determining the goals
C.deciding the actions
D.achieving the goals
20.The goals set for employees should be the following except ____. (满分:2.5)
A.acceptable
B.comprehensible
C.specific and quantifiable
D.challenging but attainable
21.The four skills of transformational leadership include the following except ____. (满分:2.5)
A.to possess a clear idea of the future
B.to have strong self-confidence
C.to win trust from others
D.to be able to make others understand and accept the idea
22.The following are the main components of communication process except ____. (满分:2.5)
A.sender and receiver
B.message
C.noise
D.channel
23.The contingency perspective believes that ____. (满分:2.5)
A.there is “one best way” to manage and organize
B.many different factors may affect a firm’s success
C.universal principles of management are available
D.low-cost products can only succeed in a market that is not cost conscious
24.The engineering department is responsible for the following except ____. (满分:2.5)
A.hotel construction
B.lighting
C.transportation systems
D.heating and air-conditioning
25.Travel agents are not responsible for the following except ____. (满分:2.5)
A.weather
B.information
C.carrier operation
D.luggage
三、判断题：
26.Motivation refers to forces that interfere with a person’s efforts. (满分:2.5)
A.错误
B.正确
27.In strategy formulation, differentiation guarantees uniqueness and thus competitive advantages. (满分:2.5)
A.错误
B.正确
28.Effective managers are not necessarily true leaders. (满分:2.5)
A.错误
B.正确
29.Internal assessment, as a step of making strategic decisions, includes the review of the current strategy and the review of the external situation. (满分:2.5)
A.错误
B.正确
30.For a business organization, its stakeholders include its suppliers, buyers, and shareholders, but not its competitors. (满分:2.5)
A.错误
B.正确
31.As early as in the Middle Ages, management appeared in Europe. (满分:2.5)
A.错误
B.正确
32.Management requires many technical skills, including literacy and the ability to conceive of a future for the organization. (满分:2.5)
A.错误
B.正确
33.To enhance communication, the non-verb message should arouse a feeling of social class awareness. (满分:2.5)
A.错误
B.正确
34.Good strategy and good execution are the most trustworthy signs of good management. (满分:2.5)
A.错误
B.正确
35.The classical period of management study refers to the first half of the 20th century. (满分:2.5)
A.错误
B.正确
36.Crafting and implementing strategies are the core management function. (满分:2.5)
A.错误
B.正确
37.It is especially hard for restaurants to satisfy their clients because of the fierce competition of the industry. (满分:2.5)
A.错误
B.正确
38.Control is a basic management function, and it involves taking corrective actions. (满分:2.5)
A.错误
B.正确
39.Restaurants provide them at a fixed location, while caterers provide them at an irregular place, such as a hotel and an airplane. (满分:2.5)
A.错误
B.正确
40.Managers tend to ignore problems and put off decision making. (满分:2.5)
A.错误
B.正确
《旅游管理英语》17秋在线作业2
一、单选题：
1.Which of the following is not correct? (满分:2.5)
A.PMS stands for property management system.
B.POS stands for point of sale
C.CRS stands for central reservation system.
D.ADR stands for average daily review.
2.Forecasting future trends needs ____. (满分:2.5)
A.both subjective judgment and objective facts
B.quantitative techniques
C.mathematical models
D.intuitive judgment of experts
3.Strategic management involves managers in the following except ____. (满分:2.5)
A.external environment analysis
B.formulation of strategies
C.tactical and operational issues
D.integration of panning and management
4.The engineering department is responsible for the following except ____. (满分:2.5)
A.hotel construction
B.lighting
C.transportation systems
D.heating and air-conditioning
5.“Reasonable case” of hotels may include the following measures except ____. (满分:2.5)
A.punishing thieves
B.lighting
C.closed circuit TV
D.new locks
6.The contingency perspective believes that ____. (满分:2.5)
A.there is “one best way” to manage and organize
B.many different factors may affect a firm’s success
C.universal principles of management are available
D.low-cost products can only succeed in a market that is not cost conscious
7.The contemporary approaches to management study include the following except ____. (满分:2.5)
A.quality management
B.systems theory
C.organizational behavior
D.contingency perspective
8.“The corporate strategy of an organization is sometimes called its business portfolio.” The word portfolio here is closest in meaning to ____. (满分:2.5)
A.collection
B.group
C.case
D.profile
9.The functions of the back of a restaurant include the following except ____. (满分:2.5)
A.food control
B.food safety
C.food sanitation
D.food quality
10.The most important duties of managers include the following except ____. (满分:2.5)
A.the formulation of strategies
B.the tactics for dealing with internal and external issues
C.the building of the team necessary for implementing the strategies
D.the implementation of strategies
11.The four skills of transformational leadership include the following except ____. (满分:2.5)
A.to possess a clear idea of the future
B.to have strong self-confidence
C.to win trust from others
D.to be able to make others understand and accept the idea
12.Conceptual and decision skills include the manager’s following skills except ____. (满分:2.5)
A.to recognize issues
B.to examine factors
C.to resolve problems
D.to benefit the company
13.Travel agents are not responsible for the following except ____. (满分:2.5)
A.weather
B.information
C.carrier operation
D.luggage
14.Two-way communication is different from one-way communication in that it has the following characteristics except ____. (满分:2.5)
A.easier
B.time consuming
C.fewer mistakes
D.more precise
15.The following have been highly globalized except ____. (满分:2.5)
A.consumption
B.production
C.investment
D.finance
16.Executives are interested in the topics of leadership because of the following reasons except ____. (满分:2.5)
A.they want to know the qualities of a great leader
B.they want to understand leadership
C.they hope to acquire leadership skills
D.they want to be transformed from a company leader to an ordinary manager
17.For downward communication, managers should provide ____ information to their subordinates. (满分:2.5)
A.all
B.relevant
C.adequate
D.certain
18.“It could remain competitive even though there were many other fast food restaurants vying for its customers?” The word vying in the sentence is closest in meaning to ____. (满分:2.5)
A.competing
B.matching
C.viewing
D.fighting
19.Interpersonal and communication skills are often called human or people skills because these skills are ____. (满分:2.5)
A.essential at all levels of an organization
B.vital to the successful management career
C.people-oriented
D.business-oriented
20.The following are the main components of communication process except ____. (满分:2.5)
A.sender and receiver
B.message
C.noise
D.channel
21.“Political risk ranges from unexpected changes in tax rules to outright expropriation of assets held by foreigners.” The word expropriation in this sentence is closest in meaning to ____. (满分:2.5)
A.deprivation
B.transference
C.appropriation
D.suitability
22.Managers often ignore problems because of the following except that ____. (满分:2.5)
A.they are afraid of losing control
B.failure in solving the problem can hurt their track record
C.it is relatively easier to put off the problem than to solve it
D.it is easier to engage in difficult activities than to solve problems
23.Managers should consider the following consequences in choosing among alternatives except ____. (满分:2.5)
A.track record of the company
B.effect on performance
C.precedent setting
D.financial consequences
24.What does the word “delegate” mean in “They delegate the responsibility to others”? (满分:2.5)
A.To authorize and send as one’s representative.
B.To commit or entrust to another.
C.To appoint as a debtor to one’s creditor.
D.To serve as a deputy or agent
25.Travel to a foreign country tends to increase as its exchange rate ____. (满分:2.5)
A.falls
B.rises
C.fluctuates
D.levels
三、判断题：
26.It is especially hard for restaurants to satisfy their clients because of the fierce competition of the industry. (满分:2.5)
A.错误
B.正确
27.The belief that what one does will help satisfy other people’s needs is the essential motivating force. (满分:2.5)
A.错误
B.正确
28.Internal assessment, as a step of making strategic decisions, includes the review of the current strategy and the review of the external situation. (满分:2.5)
A.错误
B.正确
29.Structured problems are especially hard to solve. (满分:2.5)
A.错误
B.正确
30.People want to understand leadership for the primary purpose of becoming leaders themselves. (满分:2.5)
A.错误
B.正确
31.Lower levels of management especially demand conceptual and decision skills. (满分:2.5)
A.错误
B.正确
32.The best communication channel is written correspondence. (满分:2.5)
A.错误
B.正确
33.Managers tend to ignore problems and put off decision making. (满分:2.5)
A.错误
B.正确
34.In strategy formulation, differentiation guarantees uniqueness and thus competitive advantages. (满分:2.5)
A.错误
B.正确
35.The classical period of management study refers to the first half of the 20th century. (满分:2.5)
A.错误
B.正确
36.Restaurants provide them at a fixed location, while caterers provide them at an irregular place, such as a hotel and an airplane. (满分:2.5)
A.错误
B.正确
37.Management requires many technical skills, including literacy and the ability to conceive of a future for the organization. (满分:2.5)
A.错误
B.正确
38.As early as in the Middle Ages, management appeared in Europe. (满分:2.5)
A.错误
B.正确
39.Job rotation and enlarge are ways to increase the intrinsic rewards of jobs. (满分:2.5)
A.错误
B.正确
40.Control is a basic management function, and it involves taking corrective actions. (满分:2.5)
A.错误
B.正确
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